Delivery
Policy
All UK orders received before our 16:00pm cut off will be
processed and dispatched the same day. We will try our best to dispatch any
orders received after 16:00pm, any orders not dispatched by our collection time
of 5pm will be sent the following business day.
We will use one of the below carriers to dispatch parcels
dependent on weight and size. If you require a specific carrier,
please choose the relevant option at checkout, however we may change this carrier
depending on the goods ordered (hazardous chemicals etc.).
· Royal Mail 2nd Class Post (2-5 working days)
·
Royal Mail 1st Class Post (1-3 working days)
·
Royal Mail 1st Class Recorded Post
·
1-2 day Guaranteed Carrier
·
Next Day Delivery (Royal Mail Special Delivery/FedEx/UPS)
· AM services available
You are also welcome to collect any parcels at our trade counter or book your own preferred carrier to collect your goods. Please give us a call on 01942 743759 for further information.
Returns Policy
We will be happy to accept any returns within 60 days from
your delivery date providing the goods are returned in the same original
condition as they were sent, and providing they have not been fitted or
modified in any way. You can process a return within the account section and we
will process it immediately or give us a call on 01942 743759.
Although we have a no quibble returns policy, we may not
accept any returned goods that have been sourced specially for you as these are
totally exempt from our standard returns policy.
Please do not hesitate to call us if you require any further
information and we will be happy to help.